Mean Cleaning Restoration
Privacy Policy
For Any Questions Please Reach Out Via Email/Call
Last Updated: [11/4/2023]
1. Introduction
Thank you for choosing [Mean Cleaning Restoration] ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cleaning services, visit our website, or interact with us in any way.
2. Information We Collect
We may collect various types of information, including but not limited to:
2.1. Personal Information
: This includes your name, contact information, address, and other details needed to provide our cleaning services.
2.2. Payment Information
: We may collect payment details when you make a payment for our services.
2.3. Communication Information
: We may collect information related to your communications with us, such as emails, phone calls, or messages sent through our website.
2.4. Usage Information
: We collect information about how you use our website, such as your IP address, browser type, and the pages you visit.
2.5. Cookies and Tracking Technologies
: Our website may use cookies and other tracking technologies. You can learn more about this in our Cookie Policy.
3. How We Use Your Information
We use the information we collect for the following purposes:
3.1. Service Delivery
: To provide you with our cleaning services, including scheduling appointments and communicating with you about our services.
3.2. Customer Support
: To address your inquiries, requests, and concerns.
3.3. Payment Processing
: To process payments for our services.
3.4. Marketing and Promotions
: To send you information about our services, special offers, and promotions, unless you opt out.
3.5. Website Improvement
: To enhance and improve our website and services based on user feedback and usage patterns.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with the following:
4.1. Service Providers
: We may share your information with trusted service providers who help us deliver our cleaning services and maintain our website.
4.2. Legal Requirements
: We may disclose your information when required by law, legal process, or government request.
5. Your Choices
You have the following choices regarding your information:
5.1. Access and Correction
: You can request access to and correction of your personal information by contacting us.
5.2. Opt-Out
: You can opt out of receiving marketing communications from us at any time.
6. Security
We take reasonable measures to protect your information from unauthorized access and disclosure. However, no online data transmission is entirely secure, and we cannot guarantee the security of your information.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The updated policy will be posted on our website with the last updated date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or your information, please contact us at [Your Contact Information].
By using our services or website, you consent to the terms of this Privacy Policy.
[Mean Cleaning Restoration]
[4106985496]
What if I need to reschedule a
service ?
We understands how unpredictable life can be. That’s why we work with your schedule to ensure that we’re cleaning your home at a time that’s most convenient for you. If you need to cancel or reschedule a cleaning, we recommend that you call about 72 hours before your next scheduled service. We’ll do our best to accommodate all of your scheduling needs.
What should I do before MCR
arrives ?
To ensure maximum efficiency, we ask that you pick up any toys or clothing before we arrive. We also ask that you find a place for your pets so they’re comfortable while we clean. Following through with these requests will help both your family and our team ensure that all of your possessions are in a safe place.
What if my scheduled cleaning service falls on a holiday?
During the event that one of your routine cleanings falls on a holiday, we’ll reach out to you. Our team will also remind you of any additional housecleaning services that we can provide you with so you can be prepared for the upcoming holiday. We’ll do our best to work with your schedule.
Do I need to be at home during my appointment?
No, you don’t have to be home during your house cleaning. We just need access to your home and the areas you'd like us to clean. Our clients provide entry to their homes in many ways, such as providing a key ahead of time, permitting neighbors to let us in, leaving a key in a lockbox at the residence, etc. When finished, our cleaners will lock up your residence and return your key to your preferred location.
Mean Cleaning Restoration